Skip to diagnostic request

Florida & North Texas · Paid service

Get a clear next step for a recurring network problem.

Dropped calls. Unreliable Wi-Fi. Slowdowns when the connection gets busy. A NetTruth diagnostic turns measurements and authorized configuration review into a documented plan for your business.

Work directly with Elevate360 Systems. We agree the problem, access, time allocation, and deliverables before the investigation starts.

What the paid diagnostic includes

01

Guided measurements

Reproduce the reported problem where possible. Compare idle and loaded behavior, connection types, and relevant NetTruth results.

02

Configuration review

Review the router, Wi-Fi, or firewall information relevant to the agreed problem, with your authorization and available access.

03

Written findings and next steps

Receive the evidence, supported findings, remaining unknowns, and a prioritized correction plan. Review the findings together.

A diagnostic may identify the cause or narrow the investigation. Intermittent faults, unavailable access, or a problem outside the tested environment can leave unanswered questions; those go in the report. Repairs, hardware, on-site visits, additional locations, and ongoing support are quoted separately.

Where self-service ends

The public NetTruth test and JSON export are currently available at no charge. They provide automated measurements and guidance. Personal report review, troubleshooting, configuration review, and recommendations for your business are paid work.

Run the automated test

Miami and Dallas measurement nodes

Our current service focus is businesses in Florida and North Texas. People elsewhere can run NetTruth; results describe the route to the selected node. Distance, ISP routing, Wi-Fi, and congestion affect the measurement.

Auto compares measured response times. It does not select by driving distance or promise a nearest server. For service outside our focus regions, include your location so we can confirm availability.

Start with the business problem

Request a paid diagnostic scope.

Tell us what is failing and where. We review the request for fit, then agree the scope, schedule, price, and payment terms with you. Technical investigation begins after that agreement.

Include the affected devices, connection type, and what you have tried. Keep passwords, keys, customer data, and configuration files out of this form. Your NetTruth results are not attached automatically. Keep your JSON export; we can agree how to share relevant evidence after scoping.

This form sends your inquiry through FormSubmit to Elevate360 Systems. You can also email the details or call 786-312-7320.